Welcome to your online training center. Please make sure your manager explains which courses and sections you need to complete.
Introduction To Customer Service
Welcome to your induction course, this is the first module that covers basic Customer service
Discover and learn all about the products we offer at the Casino.
Food & Drink Products
Discover and learn all about the food and drink products we offer at the Casino.
These are important lessons that all staff must complete
END OF COURSE
Do not start this section until yo have had a review with the course tutor
Welcome to CASINO ADMIRAL
Welcome to the online learning academy, this is the start of your new journey with Casino Admiral.
This learning site has been designed, built and created by your fellow colleagues to help you understand our business, and learn how to ensure we make our customers come back time and time again!
Welcome to the team!
CASINO ADMIRAL & NOVOMATIC
As part of the NOVOMATIC team, we are the biggest private gaming company in europe, and one of the biggest in the world.
The NOVOMATIC Group is one of the biggest international producers and operators of gaming technologies and employs more than 30,000 staff worldwide. Founded by entrepreneur Professor Johann F. Graf in 1980, the Group has locations in more than 50 countries and exports high-tech electronic gaming equipment and solutions to more than 70 countries. The Group operates around 255,000 gaming terminals and video lottery terminals (VLTs) in its some 2,100 plus gaming operations as well as via rental concepts.
What we do !
Through its numerous international subsidiaries, the NOVOMATIC Group is fully active in all segments of the gaming industry and thus offers a diversified Omni-channel product portfolio to its partners and clients around the world. This product range includes land based gaming products and services, management systems and cash management, online/mobile and social gaming solutions as well as lottery and sports betting solutions together with a range of sophisticated ancillary products and services.
A characteristic of NOVOMATIC is its unique innovative strength. That is why research and development has such a high priority. Thanks to its many technology centers, the NOVOMATIC Group is a pioneer in the development of innovative gaming products and systems solutions. The Group’s development activities focus both on “Distributed Gaming Solutions” as well as on gaming content and application software.
LOOK INSIDE A CASINO ADMIRAL!
On June 26, the NOVOMATIC Group celebrated the opening of its second casino operation in the autonomous community of Andalusia in Spain: Casino ADMIRAL Sevilla.
After a year of meticulous renovation and refurbishment, the new casino complex welcomes guests to a splendid gaming, dining and entertainment offer that sets new standards in and around Seville.
The newest member of the Spanish ADMIRAL casino estate is located in Tomares, a small town at the summit of Aljarafe hills, outside Seville. First opened in 2006 under the original name Gran Casino Aljarafe as the first and only casino in Seville, it was acquired by the NOVOMATIC Group in 2016. Detailed planning and the complete renovation and refurbishment of the majority of the premises created a venue that now complies with the high NOVOMATIC quality standards. It took more than a year and an investment of some EUR 6 million to complete the new Casino ADMIRAL Sevilla – with 7,000 sqm of space for gaming floors, Poker areas, restaurants and show venues to cater for a complete entertainment offer. Also, the casino has created additional jobs in the region.
Operations Director Stuart Kirkpatrick commented “This is a stunning Casino, truly amazing, and now it is our job to make sure we have truly amazing service. It’s up to the team here to learn how to give not just good, but great customer service. We have to win the hearts of our customers and make them come back time and time again”.
The Admiral Arena Sports Bar has been added to the casino offer providing sports betting with all the amenities that real sports lovers deserve: a great social atmosphere and large video walls to enjoy the most exciting football matches, rugby, super bowl or any other sports event, together with friends and fellow sports fans. Special culinary delights are offered by the Kaori restaurant with its new Sushi Bar and Teppanyaki grill or at the Miami Lounge Bar that puts on a tasty menu based on Spanish and Andalusian specialities in a beautiful outdoor area with a wood-burning oven and a lavish BBQ grill.
THE ARENA – GIBRALTAR
SAN ROQUE CASINO ADMIRAL
CASINO ADMIRAL GRANADA