Welcome to the customer service, product and staff knowledge course
Please work through the lessons and quizzes in order.
This will help you to understand and develop your customer service skills.
lessons will be added every few days, so please keep working !
This course contains a number of modules
INDUCTION
CUSTOMER SERVICE SKILLS
PRODUCT KNOWLEDGE
STAFF KNOWLEDGE
FINAL EXAM
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Induction
Welcome to your online training center. Please make sure your manager explains which courses and sections you need to complete.
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Introduction To Customer Service
Welcome to your induction course, this is the first module that covers basic Customer service
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Product Knowledge
Discover and learn all about the products we offer at the Casino.
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Food & Drink Products
Discover and learn all about the food and drink products we offer at the Casino.
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Staff Knowledge
These are important lessons that all staff must complete
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END OF COURSE
Do not start this section until yo have had a review with the course tutor
Instructor
Free